| Patient Records & Privacy |
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This presentation covers issues such as record creation, retention, storage and disposal. State and Federal privacy legislation requirements and consequences for all staff of a health practice is also covered.
This presentation takes approximately 2 hours and is suitable for all practice staff. |
| Subpoenas |
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This presentation covers issues such as requirements for a valid subpoena, responsibilities in complying with a subpoena and failure to comply.
This presentation takes approximately 30 minutes and is suitable for all practice staff. |
| Consent |
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This presentation covers issues such as requirements for obtaining an informed consent, appropriate methods of obtaining consent and issues of substitute consent.
This presentation takes approximately 30 minutes and is suitable for medical practitioners. |
| Risk Management |
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This presentation provides a general over-view of legal obligations and responsibilities affecting your practice including advertising, duties of confidentiality and prioritising patients. It also includes a general overview of the legal topics mentioned above.
This presentation takes approximately 2 hours and is suitable for all practice staff. |
| Theft & Fraud |
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This presentation looks at common methods of fraud on the practice, financial mismanagement and how you can take measures to prevent theft and fraud within your practice.
This presentation takes approximately 45 minutes and is suitable for all practice staff. |
| Workers Compensation |
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This presentation provides an over-view of the legislative requirements of practitioners as employers and as treating practitioners.
This presentation takes approximately 30 minutes and is suitable for all practice staff. |
| Occupational Health & Safety |
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This presentation covers the statutory obligations and responsibilities of all staff within the practice.
This presentation takes approximately 30 ? 45 minutes and is suitable for all practice staff. |
| Communication, Conflict Resolution |
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This presentation looks at the causes of communication difficulties and conflict and explores various methods for managing those difficulties and resolving the conflict.
This presentation takes approximately 30 ? 45 minutes and is suitable for all practice staff. |
| Medical Reception |
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This presentation covers general reception duties and acceptable performance levels, patient confidentiality, the duty to prioritise patients and how to deal with difficult patients.
This presentation takes approximately 30 ? 45 minutes and is suitable for all practice staff. |
| Recruitment and Selection |
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This presentation looks at processes such as position analysis and advertising which assist in attracting suitable candidates for a vacant position. It also covers the selection processes of resume interpretation and interview techniques. Contracts and relevant legislation are also covered.
This presentation takes approximately 1 hour and is suitable for principals of the practice. |
| Setting up a practice |
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This presentation provides a general overview of the many steps involved in setting up a practice. It includes steps such as finding appropriate premises, business structures, business planning, marketing, equipment, supplies, hardware and software requirements.
This presentation takes approximately 1 hour and is suitable for practitioners thinking about or about to set up a practice. |